Trust but verify; investigate what your client tells you (or hire an investigator to do it)

A police report is not the north pole to evaluate all other evidence by. We know this, which is why we question them.

Our client’s version of what happened, however, is also fallible, and not necessarily intentionally so. We all lie; we all subconsciously hedge the truth. It’s human. Therefore, we can’t take what are clients tell us at face value. We must investigate their story. They need us to.